HelpDesk
Support 1-888-427-9173
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Neric's E-learnng team provides helpdesk
support and coordination services to districts and BOCES participating
in the Distance Learning and Video Conferencing programs. Please do
not hesitate to call the helpdesk support group anytime you have a
question or an issue. If you are experiencing a technical issue it
is especially helpful to contact us while the issue is occuring.
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Training
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Neric's E-learnng team provides technical
and instructional support training to districts and BOCES participating
in the Distance Learning and Video Conferencing programs. Please contact
NERIC's DL/VC staff to coordinate a training may be provided in person
or via your DL/VC installation.
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DL and Expanded DL User Handbooks
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Purpose built full Distance Learning classrooms:
Full
DL Room Handbook
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Dual & single monitor cart mounted video
systems: Cisco
Touch 10 Touch Panel Manual
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DL Reference Manuals and Student Handbooks
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Each Regional Distance Learning Committee
within the NERIC DL Program produces a Reference Manual and Student
Handbook. Both contain detailed descriptions of the DL Program, technical
and operational expectations. In addition the Student Handbooks contain
agreement forms to be completed by students and their parents and
retained at the districts. |
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